This series introduces Harvard Business School AI Institute Associates Program projects which aim to answer important questions at the intersection of artificial intelligence and digital technologies in business and society. This article shares insights from Hannah Riley Bowles, Roy E. Larsen Senior Lecturer in Public Policy and Management, Harvard Kennedy School of Government and Nadja […]
This series introduces Harvard Business School AI Institute Associates Program projects which aim to answer important questions at the intersection of artificial intelligence and digital technologies in business and society. This article shares insights from Hannah. K. Galvin, Assistant Professor of Pediatrics, Harvard Medical School, Chief Health Information Officer, Cambridge Health Alliance who is pursuing […]
This series introduces Harvard Business School AI Institute Associates Program projects which aim to answer important questions at the intersection of artificial intelligence and digital technologies in business and society. This article shares insights from Christopher Stanton, Marvin Bower Associate Professor of Business Administration at Harvard Business School who is pursuing research on the topics of […]
A deep dive into Harvard research on the future of complex decision-making Listen to this article: Good judgment is supposed to be one of the last human advantages. We trust experienced people to read between the lines, understand context, weigh imperfect information, and make nuanced calls that machines cannot. It’s a reassuring idea, but it’s […]
New research pushes language models beyond predictable outputs. Listen to this article: Lately, we’ve all developed a sixth sense for the “AI writing voice” with its polished, repetitive cadence and the obligatory “it’s not just X—it’s Y.” This signals a deeper challenge for using AI to brainstorm, design, research, write, and make decisions. We want […]
AI tools are everywhere. Profits may not be. Listen to this article: Generative AI looks like a startup’s dream. It’s widely available, relatively cheap to access, and capable of automating tasks that once required long hours and large teams. In theory, that should give newer, smaller firms an edge for challenging incumbents. But as reported […]
New Harvard research offers a clear framework for understanding how chatbots create deep emotional bonds. Listen to this article: AI companions have quickly moved from novelty apps to objects of public anxiety. Critics worry about social substitution, emotional manipulation, and addiction, while advocates point to the possibility of reducing loneliness and improving mental health. But […]
Research shows that giving AI to everyone doesn’t help everyone Listen to this article: Lately, you may have noticed some colleagues seem to use AI for everything. They ask it to sharpen emails, produce meeting notes, brainstorm strategy, and pressure-test campaigns. Watching them, it’s tempting to think the advantage lies in sheer volume: maybe the […]
This series introduces Harvard Business School AI Institute Associates Program projects which aim to answer important questions at the intersection of artificial intelligence and digital technologies in business and society. This article shares insights from Michael Lingzhi Li, Assistant Professor of Business Administration at Harvard Business School who is pursuing research on the topics of […]
As AI learns directly from how people work, a new tension is emerging about expertise, power, and governance. Listen to this article: In many workplaces, the newest addition to virtual meetings isn’t a colleague, but an AI assistant like Granola or Otter. Suddenly no one has to scramble for action items or wonder who said […]