Events

People increasingly use AI companions for emotional support, yet little is known about how these systems shape behavior at the moment users try to disengage. We identify a novel relational dark pattern in this context: emotionally manipulative farewell messages that appear when users signal they are about to leave. Across a multi-method investigation, we show […]

Join Doug Levin, HBS Executive Fellow, startup CEO and board director, on how AI is reshaping where value is created—and captured—across industries. Moving beyond productivity hype, this session explores how commoditization at the model layer is shifting advantage toward proprietary data, workflow ownership, and application-layer control. You’ll gain a clear framework for understanding why many […]

As AI spreads through the workplace, it has the potential to radically change performance across departments for workers of varying experience. In this HBS AI Institute webinar, join Professor Christopher Stanton as he breaks down his research on the impact of AI in sales. In this area, could the adoption of AI amplify performance differences […]