Events

The Open and User Innovation (OUI) Society and the HBS AI Institute and Harvard Business School cordially invite you to the 23rd Annual International Conference on Open and User Innovation. For over two decades, the OUI Conference has served as a leading forum for research on how users, communities, and open systems drive innovation. In […]

People increasingly use AI companions for emotional support, yet little is known about how these systems shape behavior at the moment users try to disengage. We identify a novel relational dark pattern in this context: emotionally manipulative farewell messages that appear when users signal they are about to leave. Across a multi-method investigation, we show […]

Join Doug Levin, HBS Executive Fellow, startup CEO and board director, on how AI is reshaping where value is created—and captured—across industries. Moving beyond productivity hype, this session explores how commoditization at the model layer is shifting advantage toward proprietary data, workflow ownership, and application-layer control. You’ll gain a clear framework for understanding why many […]