Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Fast and Furious – How SF Express creates business opportunities using digital technology
Call Me By Your Name
Posted on November 16, 2016 at 11:51 pm
How SF Express, the leading courier express service provider in China, creates business opportunities using digital technology
Weathering the Digital Transition – Rehire Al Roker
Charlie J
Last modified on November 18, 2016 at 5:59 pm
In the digital age, the value of weather big data is rapidly increasing, but so is the value of unique, live content with personality. Especially if that personality is Al Roker.
Will your next running shoe be 3D-printed?
Karan
Last modified on November 19, 2016 at 12:29 am
Imagine walking into a store, scanning your foot, and receiving a custom tailored running shoe on the same day. Under Armour is turning this vision into reality by leveraging 3D-printing to disrupt the 100-year old cut-and-make footwear manufacturing model.
Sephora: Bringing Beauty to the People
Ldubs
Last modified on November 18, 2016 at 5:59 pm
Sephora, frequently lauded for its digital innovation in retail, has found a way to not only participate in the beauty industry’s digital revolution, but to push the envelope through various technological initiatives, both in stores and online. This is manifested in [...]
Eating Microchips is Good For You!
Javier Fernandez
Last modified on November 18, 2016 at 2:58 pm
Edible microchips enable real-time tracking of patient health.
Tencent’s Wechat: The end of small apps?
Derek Cheng
Last modified on November 15, 2016 at 3:07 pm
Summary Wechat, the Chinese version of Facebook develop “In-Wechat-Apps” that combine the third party Apps into the one platform that the consumers can use all functions in Wechat App without downloading the native 3rd-party App.
Lights, Camera, Cannibalization? The NetFlix-ication of Broadway
RR
Last modified on November 18, 2016 at 5:22 pm
Given high costs of Broadway and relatively short runs, it is common that Broadway productions do not break even until they leave The Great White Way and are part-way through their first national tour. Will online delivery of theatre help [...]
It’s all about who you know: Lenddo makes credit decisions based on your social network
LP
Last modified on November 18, 2016 at 5:55 pm
Lenddo uses social media and smartphone application data to provide credit scoring and verification for the emerging middle class.
Digital Beauty : How Sephora leveraged digital technology to overhaul the in-store experience.
Parvathy Menon
Last modified on November 18, 2016 at 5:55 pm
Sephora, a French cosmetics chain founded in 1969 and currently under the LVHM umbrella, harnessed the digital revolution to become an epitome of an omnichannel business; converting, delighting and retaining consumers with connected and curated beauty experiences across online and [...]
“Un-breaking” healthcare: athenahealth’s use of electronic health records
jayflo
Posted on November 18, 2016 at 5:19 pm
athenahealth is using technology to improve the healthcare system - but can its model compete with larger companies?
Otis – From Mechanical to Digital Innovation
Shiv
Last modified on November 16, 2016 at 5:19 pm
Otis is poising itself to disrupt the elevator service industry with its IoT strategy
A Bigger Piece of Pie: Converging Content Creation and Delivery at AT&T-Time Warner
Elise
Posted on November 16, 2016 at 6:59 pm
As slowing market growth drove fierce competition between telecom companies, AT&T announced its purchase of Time Warner to capture value created by the content flowing through its networks
J.P. Morgan Chase and the Rise of the Machines
GTaylor
Posted on November 18, 2016 at 1:29 pm
How a retail bank is adapting to the growing internet of things
Finding Nemo
LS
Posted on November 17, 2016 at 6:11 pm
How Provenance, a supply chain company, uses blockchain to track sustainably caught fish from small Indonesian fishing villages to consumer’s plates half-way around the world.
Many banks’ mistakes are one bank’s opportunity
amals
Last modified on November 18, 2016 at 10:53 pm
Revenue at the 10 largest investment banks in the world is down for the third straight year. Average ROE for these firms stands at 7%, below their cost of capital. Much of this pain stems from their Fixed Income, Currency, [...]
Gett – Reinventing TV advertising
Vladislav Baskakov
Last modified on November 18, 2016 at 5:36 pm
According to the marketing rule of thumb an average customer should see an advertising at least 7 times before he makes a purchase decision. In addition to that, world’s biggest TV advertisers invest huge budgets in product sampling, as they [...]
M-Pesa: when “mobile money” revolutionizes banking in Africa
Maya
Last modified on November 18, 2016 at 2:50 pm
Did you know… that paying for a taxi ride with your mobile phone is easier in Nairobi than in Athens? Did you know… that the continent with fastest growth in “mobile money” is Africa, a continent (too) often regarded as [...]
Metromile: Using IoT to get Miles Ahead
TomCat
Last modified on November 17, 2016 at 11:48 pm
“Imagine building an enormous beach resort, maybe the best in the world. Instead of renting the rooms, you charge guests based on the grains of sand they touch…When tolls that are tiny are paid often enough, they can make a [...]
Selling cars in 10 minutes: Disrupting used cars
Donald Duck
Posted on November 15, 2016 at 3:16 pm
Selling a car is painful and it has been for a while. German Auto1 attempts to fix a part of this process but what would the perfect experience look like?
I Like Baseball: How The Internet Is Changing a Thing I Like
EBS
Last modified on November 16, 2016 at 5:39 pm
The Internet is changing baseball, which is a thing I like.
ISA did IoT before it was cool!
SubodhChawla
Posted on November 18, 2016 at 5:41 pm
ISA has been driving digitalization and IoT for a few decades, but now its not innovating fast enough to keep up with the new digitalization technologies.
Bricks and Clicks: How Walmart is Winning with Digital Technology
Jessica Bollow
Last modified on November 17, 2016 at 3:52 pm
This post examines how Walmart is adapting its business model and operating model to maintain its leadership position in traditional retail while gaining a stronghold in eCommerce
AdhereTech and the Smart Pill Bottle
eross
Posted on November 18, 2016 at 3:07 pm
AdhereTech is using digital technology to improve patient outcomes and address a major source of waste in the healthcare system.
IoT: The Internet of Trenchcoats
Maria
Last modified on November 18, 2016 at 12:36 am
Burberry: Capitalizing on digital technology to revitalize an iconic brand.
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