Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

You.Have.Mail Wherever.You.Are
The Concerned Corker
Last modified on November 18, 2016 at 5:17 pm
More than 4 billion people in the world lack mailing addresses. A new geo-location platform is poised to change that by envisioning a universal addressing system, functional in any language, that refers to locations more precisely than street addresses can.
Smarter Service
Sonia
Last modified on November 17, 2016 at 6:39 pm
ISS Group is transforming the Facilities Services industry through technology.
A Bright Future for Philips
Alexandra
Posted on November 17, 2016 at 2:51 pm
Philips embraces the Internet of Things with its Philips Hue smart lightbulb
CVS, Not Just an Ordinary Pharmacy
SBP
Posted on November 17, 2016 at 4:21 pm
CVS is changing the way pharmacies have acted through its digital innovation lab and advancement in telemedicine.
Is Barnes & Noble in the Border(s)line?
Dimitris_Papavasileiou
Posted on November 18, 2016 at 5:53 pm
Since 2009, B&N has fallen far behind Amazon in online sales and has been forced to close many physical bookstores. Many company critics have been arguing that B&N’s attempts to embrace innovation have failed and that the firm may soon [...]
Nike just did it: Digital (R)evolution
YM
Last modified on November 16, 2016 at 11:01 pm
Nike is world’s leading company in athletic shoes and apparel holding 62% of US market share and having total worldwide sales of $31 Bi in 2015. To maintain its dominance, Nike needs not only to have a digital presence, but [...]
Facebook for Business: Liking Your Way to Digital Transformation
Nasty Woman
Last modified on November 20, 2016 at 8:19 pm
Facebook Workplace attempts to productize digital transformation for non-digital companies. How will they like it?
Cinemark: On the Way Up…and Down
Zach Gordon
Last modified on November 18, 2016 at 7:53 am
Cinemark hasn't been caught flat-footed in the advent of digital technology, but a more comprehensive commitment to technology will be necessary to drive stable, sustainable results
The New York Times Adapts to the Digital Age
PD
Last modified on November 18, 2016 at 5:37 pm
With its existence threatened, the storied newspaper has stayed afloat by re-inventing itself for the digital age.
Too much data
coach
Posted on November 18, 2016 at 7:52 am
How useful is Under Armour's data collection to my personal health?
A New Era of Telemedicine
Shreya
Last modified on November 18, 2016 at 3:01 pm
As the internet and high quality connection services pervade underserved geographies faster than medical expertise, Mèdecins Sans Frontières finds a way to use technology to ensure availability of high quality health care to people across the world.
Did you ever dream of walking by the Water Lily Pond in company of Monet?… This dream could come true sooner than you think!
Vika
Last modified on November 17, 2016 at 9:36 pm
Museums are undergoing massive changes to update their visitors experience by integrating emerging technologies.
Electronic Health Records — when does data become too much?
GVS
Posted on November 18, 2016 at 5:21 pm
Ever gone to the doctor and been unable to look your physician in the eye? Was it because you were embarrassed to say something or because he or she had his or her head down trying to type your entire [...]
GE and the Industrial Internet of Things
mzirngibl
Last modified on November 17, 2016 at 9:56 pm
GE's investment in the industrial internet makes it a leading technology company
To use fertilizer or not use fertilizer? That is the question
Maria_Camila Saad
Last modified on November 19, 2016 at 12:09 am
The story of how for the last 10 years Esoko, a for-profit digital technology company in Africa, is giving smallholder farmers the right information at the right time.
Rivigo – Can Internet of Things disrupt the traditional trucking industry?
Koulick
Last modified on November 18, 2016 at 12:41 pm
How an Indian startup is using Big Data to go after the global trucking market, which is 20x the size of global cab revenues.
Why Real Estate Brokers Exist in 2016 And Beyond
Lee
Last modified on November 18, 2016 at 7:21 pm
Real estate brokers always seem to be the next industry ripe for disruption, yet the profession remains stubbornly resilient. The Internet, smart phones, satellite mapping, virtual reality, secure online payments, and consumer data access have all impacted the real estate [...]
Keeping “The Happiest Place on Earth” Happy
Magpie
Posted on November 18, 2016 at 4:32 pm
Will Disney's Parks and Resorts have a "great, big, beautiful tomorrow?"
Digitized Hotels or Staffless Hotels? That Is the Question for Hilton Worldwide
bay2016
Last modified on November 18, 2016 at 6:00 pm
Hilton Worldwide is one example of a company in the hospitality industry adapting to digital transformation amidst existential challenges. Is the "staffless hotel" model in the company's future?
A Digital Wall Street Revolution: How FinTech is Transforming Morgan Stanley Post-Crisis
sphilips
Last modified on November 18, 2016 at 4:31 pm
The investment banking model is all but broken. Only technology will save the day.
Have You Driven a Ford Lately?
TOM
Last modified on November 18, 2016 at 2:19 am
Ford confronts the digital transformation of the automotive industry.
Digitization at Newegg.com as a model for mid-size fulfillment centers
Varun Mani
Posted on November 18, 2016 at 2:47 pm
Newegg.com is one of many e-commerce companies that run mid-size fulfillment centers to serve its customers. Digital Technology has and will continue to create huge improvements in business and operating models in this space.
HBS: Educating leaders who make a difference in an increasingly digital world?
RT
Last modified on November 23, 2016 at 8:34 pm
Operating in a digital world The mission of Harvard Business School is to educate leaders who make a difference in the world. The school delivers on that promise with operating mechanisms that include the classroom experience where we learn from [...]
Nike’s Play in the Digitization of Fitness
George Hanscom
Posted on November 18, 2016 at 5:42 pm
In the mid 2000’s Nike seemed poised to be a leader in the athletic and fitness digital revolution. In 2014 the company found itself exiting the wearable technology device market with the failure of its Nike+ Fuelband. How did Nike [...]
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