REI sells outdoor equipment in a manner that creates consumer trust. With a business and operating model that align like peanut butter and jelly, they are a successful company with a bright future.
Winners
Starbucks: It’s not just about the coffee.
Starbucks’ continued success is not just about the coffee, but about the close alignment between its business and operating models.
Dorman Products: The First To Find Fault
The company that knows what's wrong with your car before you do.
Hai Di Lao: Service Beyond Imaginations
How a hot pot chain creates and captures value from focusing on customer services in China?
American Tower Company: An Operational Beauty in Ugly Masses of Steel!
How a simple operational model has turned a boring business model into a fascinating cash cow.
Reprogramming cells to fight disease: Rewriting the rules of biopharma R&D
Moderna is a pioneer in the revolutionary new field of RNA therapetutics – a technology which allows the human body to help heal itself. No only are they delivering a new technology, but they're doing it in a novel way. Remember Wyeth Pharmaceuticals? They took 4-7 years to discover a new drug target and begin preclinical testing. Moderna does it in a matter of weeks.
SpaceX – Lowering the Cost of Access to Space
SpaceX is offering the lowest cost to orbit by turning traditional operations of the space industry upside down
Ikea: Making Couches Look Good Since 1943
What do H&M, Zara, and Ikea have in common? #FastFashion. Ikea’s operations revolutionized the customer experience, paving the way for all those retail giants that we all know and love. #disruption #lowcost #highvalue
TOMS: Evolving as a winner
TOMS – evolving its business model while remaining a winner
Louis Vuitton: Luxury handbags coming off an assembly line?
Louis Vuitton revolutionized its operating model to better serve its clients and enhance its luxury image.