The desire to consistently and sustainably provide value to the consumer governs all critical strategic decisions at this US furniture retailer. The result could be the development of the first truly national player the US market has ever seen.
retail
The TJX Companies: A Tried and True Model Continues to Drive Results
As the number of low cost retail outlets grows, TJX stands out from the crowd.
Shinola: Operating Model as Brand Asset
Made in Detroit helps Restore Shine to Shinola
Build-A-Bear Workshop: It’s Time to Hibernate
Retail industry trends, such as decreased mall traffic and movement to online shopping, are threatening Build-A-Bear Workshop's physically dependent operations
Zara: disrupting the fashion industry
Zara has disrupted the industry through its “fast fashion” model in the last years. While traditional players design their collections more than 5 months in advance, Zara is able to bring the latest trends from the catwalks and the streets to the stores in less than 4 weeks
Stitch Fix: Personalized Retail at Scale
“Stitch Fix is squarely at the intersection of both online and offline (so hot right now) and human and algorithm (even hotter)” – WSJ
INDITEX: Lessons in “Fast Fashion”
The global fashion retailer Inditex, best known for its Zara brand, continues to chart the course of “fast fashion” through the intimate alignment between its operating and business models.
Amazon: Taking over the (Retail) World
Amazon is the undisputed leader in the competitive e-commerce space by providing customers with a huge selection, low prices and unparalleled convenience. It is able to do this through aligning its processes, investments and culture to its customer value proposition.
Gilt: A VIP Club for Shoppers of Flash Sale
Gilt is an online retailer that sells designer clothes and other luxury goods at deep discounted prices up to 70% off. It is a fast growing company founded by two HBS Alumnae right after recession.
Everlane Takes A New Fashion Lane
Everlane can be summed up in their 9-word mission: “Know your factories. Know your costs. Always ask why.” This transparency is the key driver of both their business model and operating model.