RadioShack was an electronic retailer that build its brand equity around selling electronics, but found its growth, and eventual downfall, as it expanded into manufacturing and distribution operations, causing the business to be squeezed out by competition with stronger and more focused core competencies.
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Not just for gamblers: The Cosmopolitan Las Vegas
The Casino business, restaurants and bars
Patagonia: A Focus on a Sustainable Model
How Patagonia has matched its business model with a sustainable and impact-driven operating model
Yesterday’s News: Can Jeff Bezos Save The Washington Post?
“If somebody said to me there’s a way out for newspapers, but you’re going to have to lose $100 million a year to get there four to five years from now, I would sign up for it in a minute.” – Former Washington Post Co. Chairman Donald Graham
Figure Skating in Russia: the Operations Behind Athletic Prowess
Effective operations management – key to success in Russian figure skating
REI: Helping Consumers Explore the Outdoors
REI has become the largest Outdoor Specialty Retailer, built on an old school cooperative business model.
Whole Foods or Whole Check?
Whole Foods offers natural, organic products and a fun customer experience but with high prices and new competition, is it sustainable?
The rebirth of an iconic American manufacturer
From corporate execs to hipsters: How an American fashion icon reinvented itself
John Lewis: Would you leave your company to the workers?
John Lewis the UK's favourite retailer with sustained profitable growth and untouchable customer loyalty and advocacy. What is the secret to their success? They are a workers' co-operative, owned and operated for the benefit of their employees.
Guidewire Software – Sexy and They Know It
Introduction Core systems insurance software for the property & casualty (P&C) industry isn’t the first thing that comes to mind when you think of sexy disruptive technologies. For the 99% of us that fall into that group, let me introduce […]