For many men, the ideal shopping experience is markedly different than what women typically envision. The ecommerce platform, Bonobos, took advantage of this difference to create a business model specifically targeted for the needs of male shoppers. To achieve their value proposition, the Company has paradoxically turned to operating features characteristic of more traditional retail: hands-on customer service and brick-and-mortar stores
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PillPack: the new kid on the block in the world of pharmacy
PillPack is a Somerville, MA-based an independent online pharmacy start-up founded in February 2014, with $62.5M raised to date (valuation unknown). In less than two years, PillPack has distributed over a million individual dose packets, acquired licenses to serve patients […]
M-Pesa: a Mobile Money success story from Kenya
M-Pesa is a phone-based peer to peer money transfer service launched by Safaricom, Kenya’s largest telecom provider, in 2007. According to a Kenyan government report published from 2012, just five years after launch, there were 19.5 million mobile money users […]
Tinder’s Business and Operating Models #ItsAMatch!
Tinder’s business model and operating model both swiped right, creating a power couple that drives high level performance
Revolutionizing intercity passenger travel…mega head-ache or mega deal?
We all have a Megabus story – bus broke down, driver reached maximum working hours half way through the journey and left you stranded at a rest stop (ahem…this happened to me over Thanksgiving) and whats with the elusive $1 […]
Harry’s | Giving Men’s Grooming a Clean Shave
"Quality craftsmanship, simple design, modern convenience and most importantly for guys who know they shouldn't have to overpay for a great shave."
Paddle8: Bringing the Art Auction House Online
Combining the ease and efficiency of e-commerce with the taste and trust of a traditional auction house.
Quest Diagnostics: From factory for testing to big data company
When a health care company resembles much more a factory or a big data firm
Shaping Moore’s Law in the semiconductor industry: the success story of ASML
In 1984, the year of ASML’s spin off from Philips, you could fit about 2200 transistors on one square millimeter of a computer processor chip. Today, it’s almost 8.5 million1. ASML produces the machines that made this remarkable development possible. […]
Roshan Telecommunications (Afghanistan) – Private Enterprise Winning where Developmental Aid has Failed
Within the massive numbers of development project failures in Afghanistan since 2001 Roshan Communications stands out as one of the only success stories. It is even more impressive since it has made a profit since its sixth month in operation. This essay examines how this private enterprise’s success stems from a well aligned long-term business and operational model.