Starbucks has been an innovator in big data and machine learning through its highly successful mobile order and pay application. How can that translate to China, its next leg of growth?
Mobile
Replicating MPESA: Lessons from Vodafone(Safaricom) on why Mobile Money fails to gain traction in other markets
The success of MPESA, Kenya’s premier online mobile money transfer and financing system has proven very difficult to replicate in other emerging markets. In Kenya, MPESA has been wildly successful. Launched in 2007, MPESA allows users to send money to […]
A Monk in Your Pocket: The Digitization of Mindfulness
As I emerge from the basement of Aldrich, my cell phone finds service and chirps to life. Three new text messages (hi mom!), eight emails, multiple calendar reminders, a software update, two Slack notifications, my weight tracker telling me to […]
Digital Beauty : How Sephora leveraged digital technology to overhaul the in-store experience.
Sephora, a French cosmetics chain founded in 1969 and currently under the LVHM umbrella, harnessed the digital revolution to become an epitome of an omnichannel business; converting, delighting and retaining consumers with connected and curated beauty experiences across online and offline channels.
ESPN: The World Worldwide Leader in (the Digitization of) Sports (Media)?
ESPN’s ups, downs, and future with their migration into mobile in the face of declining subscriptions for the company’s flagship television networks.
Life Line: Apollo’s digital disruption to delivery of healthcare in India
Digitization of healthcare in the developing world plays the role of plugging critical gaps in healthcare access, quality, and affordability. Apollo Hospitals is one of the first hospital chains in India to fully digitize its value chain, thereby transforming its traditional models of service delivery and operations, and driving last-mile delivery of critical healthcare services.
Fighting the counterfeit drugs market, one text at a time
Sproxil is leveraging existing mobile phone technology in developing countries to empower customers to fight against the counterfeit drug market.
Turn In Your Phone, and Tune In to Life
Musicians, comedians and fans are fed up with excessive cellphone use at performances. Yondr, a new start-up, has an innovative product for creating “phone-free zones,” and is trying to return authenticity, privacy and exclusivity to venues and artists.
You’ll Be Lost Without it: The Rise, Fall and Rise of Garmin
Garmin invented GPS powered navigation in 1989, however, the introduction of the smart phone allowed competitors to offer better nav products for cheaper. Can Garmin find a way to survive in this new world?
Changing as Fast as the Weather!
The Weather Company has expeditiously transformed from legacy media company to a digital technology powerhouse.