Salesforce is incorporating AI technology into their CRM to help customer make better and more informed business decisions.
sales
Chorus.ai: Conversational Intelligence
Your phone just rang. It was from a salesperson of XYZ company who was trying to sell you a product, but all you hear was his monotone voice. You hung up, frustrated by the thirty seconds you just wasted. On […]
Let everybody be a salesman – Amway in China now challenged by WeChat Merchants
Amway succeeded in crowdsourcing without digital technology. When WeChat arrived, it grew way faster and Amway became disrupted.