Grocery leader Albertsons Companies invests in technology to drive customer loyalty through convenience.
Customer Loyalty
Starbucks: Winning on rewards, loyalty, and data
Starbucks Rewards Program generates customer loyalty, increased revenue, and data for the company to create meaningful 1:1 relationships and personalized marketing efforts.
The Modalist – Getting Paid for Retail Therapy
Combining the world's top fashion brands and retailers, a robust search engine, and a compelling cash back loyalty program, The Modalist aims to elevate the online shopping experience.
Medallia’s Approach to Customer Feedback Data
Medallia uses machine learning and regression to help its Fortune 1000 clients collect, analyze, and act on customer feedback – in turn increasing customer loyalty and spend. That value creation made this startup into one of Silicon Valley’s newest Unicorns.
Nordstrom – Innovating to Stay Relevant
Nordstrom has found a way to seamlessly integrate the shopping experience online and offline to maintain customer loyalty.