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Three Squirrels: how China’s largest snacks retailer react to Covid-19

Posted on April 27, 2020 by Haoran

Covid-19 promoted instant food and packaged food sales, but also reduced offline sales of snacks. How did Three Squirrels react?

Sephora: A Technology Foundation That’s More Than Skin Deep, and a Digital Success Story That’s More Than Meets the Eye

Posted on February 11, 2020 by iBot

Sephora is leading the digital-first revolution in the beauty industry. Is digital a strong foundation, or will the company follow the rest of a retail industry and blush in the face of online pure-plays and Amazon?

The Louvre: Winning at Digital Engagement

Posted on February 9, 2020 by Joe Tung

Background Established in 1793, the Musée du Louvre is one of the world’s largest and most visited museums. Despite its age and size, the Louvre has become one of the most forward thinking and digitally innovative museums, resulting in increasing […]

Manulife: Transforming a Century Old Stalwart

Posted on April 29, 2018 by HU

The transformation of a 130-year old financial institution into a digital-centric organization.

H&M – Nowhere to Turn

Posted on February 1, 2018 by RobD

H&M is one of the three largest fashion brands in the world, with $23 Billion in sales and over 10,000 stores worldwide. 3 decades ago, H&M and Inditex (Zara) disrupted the fashion industry with a rapid supply chain and […]