Hootsuite leverages its loyal online community to crowdsource customer support, in turn reducing internal support costs.
customer support
Transforming your behavior into digital information
COGITO – transforming behavior into digital information
The HBS Digital Initiative reshapes digital to create a world where technology advances and serves humanity. The DI manages this forum to highlight perspectives from the HBS student community.
Want to learn more about technology and organizations? digital.hbs.edu
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