Shopify, a low-key Canadian company, started as a SAS software solution that enables small and medium-sized businesses (SMBs) to create their own customizable e-commerce websites without the need to have any prior development or design knowledge. Today, fifteen years after […]
Amazon
Macy’s Store Closings, Layoffs a Sign of Struggle in Omnichannel Retail
Macys is unable to deliver on competitive pricing, differentiated customer experience, and unique product offering. Its historical competencies leave it ill-equipped to compete in the omnichannel retail market.
Amazon continues to dominate – from bookshelves to refrigerators
Countless times, online grocery delivery has been attempted with little success. It has taken a behemoth like Amazon to finally get it right.
PillPack disrupts retail pharmacy with medication to your doorstep
PillPack, a full-service pharmacy, was recently bought by Amazon for $1 billion and is now poised to disrupt the retail pharmacy market.
Hi, my name is C-3PO. How can I assist you today?
AI is driving the next labor revolution, starting with call centers
MercadoLibre: Latin America’s Free Market
Similar to Rakuten in Japan or Alibaba in China, MercadoLibre, which translates to “Free Market”, is an online commerce platform that currently operates in 18 countries in Latin America.
OLX: the unicorn the Tech World hoped for… or just another fantasy?
OLX, the world’s leading classifieds platform, missed the opportunity to go through the right Digital Transformation in a timely manner… Will they still be able to succeed?
Amazon and Big Data
How Amazon combines its customer-centric approach with data-driven decision making to create and capture value.
Big Data — A deal recommended for YOU
How is Big Data and Recommendation Engines shaping customers’ preferences and experiences in e-commerce?
Alexa, what should I wear today?
Amazon is leveraging Alexa to gain a deeper foothold in the apparel space.