{"id":5,"date":"2025-07-22T21:09:26","date_gmt":"2025-07-22T21:09:26","guid":{"rendered":"https:\/\/aiinstitute.hbs.edu\/learning-portal\/?page_id=5"},"modified":"2026-06-03T16:31:24","modified_gmt":"2026-06-03T16:31:24","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/aiinstitute.hbs.edu\/future-proof-with-ai\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><strong>1. How much does the&nbsp;<em>Future Proof with AI<\/em>&nbsp;cost?<\/strong><\/h4>\n\n\n\n<p>Access to<em>&nbsp;Future Proof with AI<\/em> platform \u2014 and its entire suite of artificial intelligence classes, articles, and interviews \u2014&nbsp;is available for a one-time fee of&nbsp;<strong>$199<\/strong>, which includes all current and upcoming content until&nbsp;<strong>September 28, 2026<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. How long will I have access to the content?<\/strong><\/h4>\n\n\n\n<p>Your access runs until&nbsp;<strong>September 28, 2026<\/strong>. During this period, you\u2019ll have ongoing access to all content, including new releases.<\/p>\n\n\n\n<p>After your access ends, you will keep any digital badges you\u2019ve earned. Be sure to download them before your subscription expires. Once downloaded, badges are yours to share and showcase permanently.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Will there be renewal options?<\/strong><\/h5>\n\n\n\n<p>Yes! Renewal options will be shared before your access period ends.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Are the modules live or on-demand?<\/strong><\/h4>\n\n\n\n<p>Future Proof with AI goes beyond traditional courses. Your access includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>On-demand learning modules<\/strong>&nbsp;across three categories \u2014 AI Fundamentals, AI + Organization Functions, and AI + Leadership and Management \u2014 with badges to earn for each<strong>&nbsp;(modules&nbsp;take 1.5 &#8211; 3 hours to complete)<\/strong><\/li>\n\n\n\n<li><strong>Live sessions<\/strong>&nbsp;with Harvard faculty and senior executives&nbsp;(exclusive&nbsp;to subscribers)<\/li>\n\n\n\n<li>A growing library of&nbsp;<strong>curated insight articles<\/strong>&nbsp;and&nbsp;<strong>event archives<\/strong>, grounded in research for practical application in business strategy and operations<\/li>\n\n\n\n<li><strong>Conversations <\/strong>spotlight insights&nbsp;from interviews, podcasts, and videos featuring HBS professors who are&nbsp;HBS AI Institute faculty and affiliates.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. \u200b\u200bAre there any live sessions or events?<\/strong><\/h4>\n\n\n\n<p>Most content is&nbsp;<strong>asynchronous and on-demand<\/strong>, designed for busy professionals looking for artificial intelligence classes that fit their schedules.<\/p>\n\n\n\n<p>However, subscribers also get access to live, online webinars and conversations with Harvard faculty and industry experts. These sessions will not be publicly available outside&nbsp;of&nbsp;<em>Future Proof with AI<\/em>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. Do I need a technical or coding background?<\/strong><\/h4>\n\n\n\n<p>No technical background required!<\/p>\n\n\n\n<p><em>Future Proof with AI<\/em>&nbsp;is designed for professionals across all functions and industries, with a focus on practical, real-world applications of AI.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>6. What languages are available?<\/strong><\/h4>\n\n\n\n<p>Our learning modules&nbsp;(Pathways)&nbsp;are available in English and Spanish. Our Perspectives&nbsp;(insights,&nbsp;conversations, events) are available in English.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>7. Can I purchase<\/strong><strong>&nbsp;one module<\/strong><strong>&nbsp;like Agentic AI Fundamentals or Actionable AI in Strategy?<\/strong><\/h4>\n\n\n\n<p>No, the purchase of an individual module is not possible at this time.&nbsp;<\/p>\n\n\n\n<p>When you subscribe, you gain access to all learning modules and additional live and on-demand content until September 28, 2026.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>8. Can I share my progress or badges on LinkedIn?<\/strong><\/h4>\n\n\n\n<p>Absolutely! Upon completing each module, you\u2019ll earn a&nbsp;<strong>verified digital badge<\/strong>. You\u2019re encouraged to share these on LinkedIn and other professional platforms.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>9. Does completing&nbsp;<em>Future Proof with AI<\/em>&nbsp;earn me a Harvard certificate or academic credential?&nbsp;<\/strong><\/h4>\n\n\n\n<p>No.&nbsp;<em>Future Proof with AI<\/em>&nbsp;is a professional learning experience, not an accredited academic program. Completing modules or pathways earns you&nbsp;<strong>verified digital completion badges<\/strong>, not a Harvard University diploma, academic certificate, or course credit.&nbsp;<\/p>\n\n\n\n<p>These badges are backed by Harvard Business School AI Institute research and recognize your learning progress and AI capability development. Many participants choose to share them on LinkedIn, resumes, or professional portfolios.&nbsp;<\/p>\n\n\n\n<p>If you are seeking a formal Harvard-issued academic credential, this program will not be the right fit. If your priority is practical AI skill development with verifiable, research-backed recognition, it may be a strong match.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>10. Are there student or institutional discounts?<\/strong><\/h4>\n\n\n\n<p>We\u2019re not currently offering student discounts, but special pricing opportunities are available periodically.&nbsp;&nbsp;<br><br>Some learners may also be eligible for departmental training reimbursement; check with your institution.&nbsp;<\/p>\n\n\n\n<p><strong>If you are a Harvard staff member, please email us for the discount code:&nbsp;<\/strong><a href=\"mailto:d3support@hbs.edu\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>d3support@hbs.edu<\/strong><\/a>&nbsp;<br>&nbsp;<br>For\u202f<strong>corporate bulk pricing<\/strong>, please reach out to\u202f<a href=\"mailto:d3_alliances@harvard.edu\" target=\"_blank\" rel=\"noreferrer noopener\">d3_alliances@harvard.edu<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>11. What makes&nbsp;<em>Future Proof with AI<\/em>&nbsp;different from other AI courses?<\/strong><\/h4>\n\n\n\n<p><em>Future Proof with AI<\/em>&nbsp;is designed to be&nbsp;<strong>practical, fast, and applied<\/strong>.&nbsp;It&nbsp;stands out because it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is built on cutting-edge academic research, not just trends or hype<\/li>\n\n\n\n<li>Translates research into clear, practical lessons for business and organizational use<\/li>\n\n\n\n<li>Focuses on real business challenges, making the learning directly relevant to your daily work<\/li>\n\n\n\n<li>Is designed for learners at all levels<\/li>\n\n\n\n<li>Gives you access to HBS AI Institute thought leadership as it happens<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>12. How can I sign up?<\/strong><\/h4>\n\n\n\n<p>You can enroll directly through&nbsp;<a href=\"https:\/\/cvent.me\/zY931w\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>13. Can I register if I\u2019m outside the U.S.?<\/strong><\/h4>\n\n\n\n<p>Yes! The learning modules are fully on-demand and globally accessible, with participants joining from around the world. In addition to the on-demand content, you\u2019ll also have access to live sessions and events, which are hosted virtually so you can join from anywhere.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>14. I had trouble submitting payment. What should I do?<\/strong><\/h4>\n\n\n\n<p>If your payment failed, please try again and be sure to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter all billing info&nbsp;<strong>accurately<\/strong>&nbsp;with&nbsp;<strong>no extra spaces<\/strong><\/li>\n\n\n\n<li><strong>Clear your browser cache<\/strong><\/li>\n\n\n\n<li>Try a different browser or an&nbsp;<strong>incognito\/private window<\/strong><\/li>\n<\/ul>\n\n\n\n<p>If you&#8217;re still having trouble, reach out to&nbsp;<strong><a href=\"mailto:d3support@hbs.edu\">d3support@hbs.edu<\/a><\/strong>&nbsp;for help.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>15.<\/strong> <strong>I\u2019m registered but haven\u2019t received a confirmation email. What should I do?<\/strong><\/h4>\n\n\n\n<p>Check your&nbsp;<strong>spam or junk folder<\/strong>&nbsp;for a message from&nbsp;<strong>learning@d3.email.hbs.edu<\/strong>.<\/p>\n\n\n\n<p>Still nothing? Just email us at&nbsp;<strong><a href=\"mailto:d3support@hbs.edu\">d3support@hbs.edu<\/a><\/strong>. We\u2019ll confirm your registration and resend your invitation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>16. My invitation link says it\u2019s expired. What should I do?<\/strong><\/h4>\n\n\n\n<p>Invitation links are time-sensitive. If yours has expired, please email us at&nbsp;<strong><a href=\"mailto:d3support@hbs.edu\">d3support@hbs.edu<\/a><\/strong>&nbsp;and we\u2019ll be happy to resend it. We also recommend&nbsp;<strong>clearing your browser cache<\/strong>&nbsp;before clicking the new link.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>17. How do I log in again after registering?<\/strong><\/h4>\n\n\n\n<p>Go to&nbsp;<a href=\"https:\/\/d3.sana.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/d3.sana.ai<\/strong><\/a>&nbsp;and log in using the email you registered with. If you forget your password, click&nbsp;<strong>&#8220;Forgot <\/strong><strong>password&#8221;<\/strong>&nbsp;to reset it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>18. I can\u2019t access a module I already completed. Can I review it again?<\/strong><\/h4>\n\n\n\n<p>Yes! Go to&nbsp;<strong>My Library<\/strong>, hover over the module, and click&nbsp;<strong>\u201cRevisit\u201d<\/strong>.&nbsp;Then click&nbsp;<strong>\u201cReview\u201d<\/strong>&nbsp;on the pathway you&#8217;d like to revisit. If you don\u2019t see the option, try expanding your browser window\u2014sometimes the support chat button can block it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>19.<\/strong> <strong>I completed the learning modules offering that just concluded; how is this different?<\/strong><\/h4>\n\n\n\n<p><strong>Pathways<\/strong>, our structured learning series, expands on our previous offerings (2 AI Fundamental modules and 6 AI + Organizational Function modules), with 3 AI Fundamental modules, all Organizational Function modules updated with an Agentic and Reasoning Model pathway and a new completion badge to earn in each module, and an all-new Leadership &amp; Management category. New modules and module updates will continue launching across all three categories all year.<br>We\u2019ve also added&nbsp;<strong>Perspectives<\/strong>, our unstructured learning experience featuring live online events, conversations (community podcasts and interviews), and insight articles based on HBS AI Institute research. <strong>Perspectives<\/strong>&nbsp;offer diverse ways to learn and stay up to date with how the HBS AI Institute is shaping the future of AI in business and society.<br>This new learning journey is dynamic, with new&nbsp;<strong>Pathways<\/strong>&nbsp;and&nbsp;<strong>Perspectives<\/strong>&nbsp;introduced throughout the year!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--250);margin-bottom:var(--wp--preset--spacing--250)\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>20. Still have questions?<\/strong><\/h4>\n\n\n\n<p>We\u2019re happy to help! Our support team is available <strong>Monday through Friday, 9am to 5pm ET<\/strong>. For questions or assistance, email us at <a href=\"mailto:d3support@hbs.edu\" target=\"_blank\" rel=\"noreferrer noopener\">d3support@hbs.edu<\/a> and we will get back to you as soon as possible<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. How much does the&nbsp;Future Proof with AI&nbsp;cost? Access to&nbsp;Future Proof with AI platform \u2014 and its entire suite of artificial intelligence classes, articles, and interviews \u2014&nbsp;is available for a one-time fee of&nbsp;$199, which includes all current and upcoming content until&nbsp;September 28, 2026. 2. How long will I have access to the content? Your access [&hellip;]<\/p>\n","protected":false},"author":19413,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_trash_the_other_posts":false,"rkv_hide_featured_image":false,"rkv_hide_page_title":false,"rkv_hide_abstract_shapes":true,"rkv_reduce_header":false,"hbsd3_featured_media_url":"","hbsd3_featured_media_url_autoplay":false,"editor_notices":[],"footnotes":""},"rkv-people-shadow":[],"class_list":["post-5","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | HBS AI Institute - Artificial Intelligence Classes - Future Proof with AI<\/title>\n<meta name=\"description\" content=\"Find all you need to know about the affordable Future Proof with AI online learning platform and its on-demand artificial intelligence classes for professionals.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aiinstitute.hbs.edu\/future-proof-with-ai\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | HBS AI Institute - 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